GENERAL ENQUIRIES

If you would like to make an enquiry, the fastest way to contact us is via our chatbox located in the bottom right-hand corner of your screen.

If our team are offline, they will do their best to respond to your enquiry as soon as possible via email.

Our office hours are: AEST

Monday | 9.00am-5.00pm

Tuesday | 9.00am-5.00pm

Wednesday | 9.00am-5.00pm

Thursday | 9.00am-5.00pm

Friday | 9.00am-5.00pm

If you would prefer to email us, you can do this at australia@2xu.com

RETURNS AND EXCHANGES

If you would like to make a return for you online order, you can do so using our online returns portal

Our full return policy can be found here

TRACKING

If you need to track an online order, you can do so via the self-service portal within our chatbox. You will require your order number and the email address you used to place the order

OTHER ENQUIRIES

Wholesale Enquiries wholesale.aus@2xu.com
Custom Enquiries  Please complete the form on the bottom of this page