CONTACT US
GENERAL ENQUIRIES
Email us at australia@2xu.com
If you would like to make an enquiry, please provide your order number and/or any other details, we will get back to you as soon as possible.
Our office hours are: AEST
Monday to Friday | 9.00am-5.00pm
For enquiries sent over the weekend, please allow until the following week for us to resolve your query.
RETURNS AND EXCHANGES
If you would like to make a return for you online order, you can do so using our online returns portal
Our full return policy can be found here
TRACKING
If you need to track an online order, please check your "Shipping Confirmation" email for your tracking number and to "Track Your Package".
Alternatively, you can visit Australia Post's Tracking Page here and copy paste your tracking number from your "Shipping Confirmation" email to check it's progress.
OTHER ENQUIRIES
Wholesale Enquiries | wholesale.aus@2xu.com |
Gym and Custom/ Personalized Enquiries | custom.au@2XU.com |
Other General Inquiries | australia@2xu.com |