GENERAL ENQUIRIES

Email us at australia@2xu.com

If you would like to make an enquiry, please provide your order number and/or any other details, we will get back to you as soon as possible.

Our office hours are: AEST

Monday to Friday | 9.00am-5.00pm

For enquiries sent over the weekend, please allow until the following week for us to resolve your query.

RETURNS AND EXCHANGES

If you would like to make a return for you online order, you can do so using our online returns portal

Our full return policy can be found here

TRACKING

If you need to track an online order, please check your "Shipping Confirmation" email for your tracking number and to "Track Your Package".

Alternatively, you can visit Australia Post's Tracking Page here  and copy paste your tracking number from your "Shipping Confirmation" email to check it's progress. 

OTHER ENQUIRIES

Wholesale Enquiries wholesale.aus@2xu.com
Gym and Custom/ Personalized Enquiries custom.au@2XU.com
 Other General Inquiries australia@2xu.com